Last Updated on August 16, 2023

In this podcast episode, Trinity Nguyen, VP of Marketing at UserGems, discussed her background in marketing and finance, and how her diverse experience has shaped her approach to marketing leadership. 

She shares UserGems’ unique strategy of account-based marketing and selling, which allowed them to prioritize their efforts and become more efficient and emphasizes the importance of alignment across the company and discusses the challenges of achieving alignment in a remote work environment. 

The conversation also covers the importance of experimentation, content syndication, and differentiation in marketing, as well as the golden era of product marketing. Trinity encourages a more creative and friendly approach to B2B marketing and shares UserGems’ current focus on lead generation and building trust through social proof. 

Topics

• Deciding Priorities as the First Business Hire 
• Alignment Across Functions 
• Efficient Growth and the End of Spray and Pray
• Content Syndication and Experimentation 
• Building a Marketing Program from Scratch 
• The Importance of Fresh Perspective in Marketing
• The Importance of Understanding Target Markets in Marketing 
• The Multithreaded Ads Experiment 
• Targeted Advertising on LinkedIn
• Work-Life Balance and Finding Your Own Balance
• Imposter Syndrome and Overcoming It
• LinkedIn vs. Twitter 

Show Links

• Visit UserGems
• Connect with Trinity Nguyen on LinkedIn 
• Connect with David Khim on LinkedIn and Twitter
• Connect with Omniscient Digital on LinkedIn or Twitter

Listen to the podcast:

Key Takeaways:

Key Takeaways

[00:07:18] Deciding Priorities as the First Business Hire 

shares her approach to deciding where to spend her time and prioritize tasks as the first business hire at UserGems

[00:10:22] Alignment Across Functions 

talks about the importance of cross-functional alignment and how they drive alignment across sales, marketing, and other teams

[00:15:40] Efficient Growth and the End of Spray and Pray 

discusses the shift towards efficient growth in the market and questions whether the spray and pray approach is necessary or effective

[00:18:47] Content Syndication and Experimentation 

discussion on the use of content syndication and experimentation in marketing strategies

[00:19:05] Building a Marketing Program from Scratch 

exploring the importance of understanding target audience personas and setting hypotheses in building a marketing program

[00:28:17] The Importance of Fresh Perspective in Marketing 

discussion on the need for fresh perspectives in marketing, particularly in the B2B space, and the value of understanding B2C marketing strategies

[00:31:32] The Importance of Understanding Target Markets in Marketing 

discussion on how marketing strategies should be tailored to the target market, taking into account factors such as generational differences and industry regulations

[00:38:59] The Multithreaded Ads Experiment 

describes an experiment where open opportunities were split into two groups, one receiving multithreaded ads and the other not, resulting in higher win rates and shorter sales cycles.

[00:42:59] Targeted Advertising on LinkedIn 

discussed the use of UserGems’ own tool to identify target accounts and individuals within those accounts, allowing for targeted advertising on LinkedIn with high match rates

[00:49:30] Work-Life Balance and Finding Your Own Balance 

discussion on the balance between working hard and taking care of oneself, and the importance of finding individual balance

[00:52:42] Imposter Syndrome and Overcoming It 

advice on dealing with imposter syndrome and gaining confidence in one’s abilities

[00:58:31] LinkedIn vs. Twitter 

comparison between LinkedIn and Twitter as platforms for building professional relationships

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